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We at APSI will now be using a free Google Chrome plug-in called Loom, to enhance our ability to resolve issue’s for our customers. Loom will allow us to record short video’s showing you, how to use our applications specific to the question or query at hand. To download Loom, simply search for it in…

This would be used whenever there is already a domain and an IP in our system which needs to be just re-assigned differently. This could be caused if for example an IP got blacklisted and needed to be moved to another existing IP. Or if the Domain expired and needed to be reassigned to a…

This is required if you have to set up both a new IP and a new Domain. Add a new IP using new MC domain  

This would be used when you already have an existing domain that you wish to use for sending but your IP got compromised/blacklisted and you need to setup a new sending IP for an existing domain. This ticket would include updating all of your current lists with the new IP addresses. This will be done…

This process would be used for new domain setups with existing IP which was previously setup. This is when you wish to use an IP that you are already using on our systems with a new domain to send out your mailings. Add a new domain to an existing Agora IP  

There have been some changes made recently to the new domain/messaging process. This has been put in place to protect domain reputation and allow for easier management of the domain going forward. On these pages we will outline 1 – the reasoning behind the changes and 2 – the steps your are required to follow…